Canon Helps YES BANK Reduce 40% in Printing by Adopting Managed Document Services

Posted by News Room On Monday, June 17, 2013 0 comments
BANK has successfully outsourced its entire printing requirements to Canon; which has helped them streamline and enhance its printing infrastructure across 430 of its offices. YES BANK has been a Canon customer since last five years and over 500 of Canon equipment’s are installed across all the locations. The engagement with YES BANK involves Canon to manage all the printing services, including consumables, on a per-click model basis.
YES BANK was facing a challenge in consolidating its printing infrastructure especially in tier II and III markets. After analyzing their requirements and keeping in mind that the bank was in its growing and expansion stage, Canon suggested Managed Document Services (MDS), a flexible and cost effective model.  YES BANK’s goal of attaining standardization across all locations was achieved with the support of Canon providing them accessibility to monitor and track company’s print environment and usage on Real-time basis.

Canon’s Managed Document Services model also relieved the IT team of YES BANK to look at larger business requirements, be more productive and leave the printing needs to Canon. Canon’s unparalleled after-sales services, strong technical expertise and experience resolved printing related issues within 24 hours of logging a complaint. With duplex mode enabled on all the Canon MFDs, YES BANK was able to control printing, reduce cost and consolidate its printing infrastructure.

Dr. Alok Bharadwaj, Executive Vice President, Canon India said, “We are privileged to be associated with YES Bank’s growth journey in India. Our five year association with them has helped us understand their business and offer them an end-to-end printing infrastructure as per their requirement. By adopting Canon MDS, YES BANK has seen a reduction of 35 to 40 percent in overall printing and are able to achieve standardization across locations. With Canon delivering them a high uptime of 99 percent, they have reduced approximately 30 percent of carbon footprint.  Canon facilitated them reduce costs, provide monitoring capability, enhanced efficiency, document security and increased employee productivity”.  “With this acquisition, Canon now has over 80 large enterprises that have outsourced document services to Canon. BFSI is the most document intensive sector and we are proud to be a partner with YES BANK in their pursuit for efficient operations’’.

Venkat Krishnan, CTO, YES BANK said, “We have seen a 35 to 40% reduction in routine business and management costs over the previous model. This engagement with Canon has brought in more control. We can centrally monitor the usage of printing, scanning, and photocopying at our branches. It has been a beautiful engagement for us and we hope to implement this across the YES BANK group and set an example in the banking service provider industry.”

K. Bhaskhar, Senior Director Office Imaging Solutions Division, Canon said, “YES BANK was looking for a partner who could provide them with service network across locations and help them become eco-friendly. We conducted a thorough study of their requirements and following the results of our in-depth analysis, YES BANK decided to take Canon’s multi-function devices which will cater to all the needs of the bank—printing, scanning, and photocopying along with managed document services. With our domain expertise, we continue to combat the inefficient printing system, improve efficiency, save overall capital expenditure and achieve high return on investment on its print assets.”   


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