“Data from our December 2013 Datacenter Survey on DCIM shows that nearly 50 percent of respondents identified human error as a cause of downtime in their organizations,” said Jennifer Koppy, research manager, IDC. “When we looked specifically at large data centers (more than 20,000 square feet), 70 percent identified human error as a cause of downtime. This data suggests that a solution that automates critical data center activities, such as the Trellis Process Manager, is very much needed in the marketplace.”
The Trellis Process Manager enforces a process, including necessary approvals for making changes to the data center infrastructure. It contains four out-of-the-box templates for core data center processes – installing, moving, decommissioning and renaming devices – to ensure best practices are followed when making changes on the data center floor. Actions within these processes cannot be performed without the correct approvals, and all tasks are automatically assigned and delays escalated to the correct person or team. After tasks are completed, the Trellis Process Manager automatically updates the data center plan, ensuring the DCIM plan is always accurate. The templates can be customized as needed to reflect the organization’s workflow.
The Trellis Process Manager enforces a process, including necessary approvals for making changes to the data center infrastructure. It contains four out-of-the-box templates for core data center processes – installing, moving, decommissioning and renaming devices – to ensure best practices are followed when making changes on the data center floor. Actions within these processes cannot be performed without the correct approvals, and all tasks are automatically assigned and delays escalated to the correct person or team. After tasks are completed, the Trellis Process Manager automatically updates the data center plan, ensuring the DCIM plan is always accurate. The templates can be customized as needed to reflect the organization’s workflow.